My experience working with this company has been great. Their work speaks for itself. They are very professional and very fast. They kept the project moving forward. Kevin and Angela at the office were extremely helpful with all the paperwork and answered any questions I had right away. Elan is a master at his craft and I’d trust him to work on my projects anytime.
Had a hidden water leak in our home, and after talking to several remediation companies, Water Damage Zone was the clear choice. Excellent service from start to finish. Angela, Gustavo and Joe really helped us understand the process. The communication was great, and the work was quick but thorough and done right the first time. Could not recommend them enough.
Joe, very honest, frank, knowledgeable man. He knows this industry, he knows protocol and he is beyond very well read in which he doesn’t mind sharing what he knows, based on experience and industry standards.
He quoted me a fair price on a massive job, all costs were on an itemized invoice which he walks you through and explain each cost so you have a complete understanding of the in depth explanation of said charges.
Might I add, it was the end of his work day but he still stayed and answered my questions, concerns and comments in the midst of sharing his knowledge. Much deference to Angela for her speedy response to have Joe at the premises within 30 minutes ready to do the work!
I haven’t met many honest straight forward people thus far in this business regarding matters like code violations – but I guarantee if there’s anything you will take from partnering with Water Damage Zone and Restoration is you’ll learn something that I’m sure you didn’t know yesterday.
In regards to their service, I’m sure the honesty in their business practices precedes this review. Keep up the great work friends! Thanks again
I wanted to thank the staff at water damage zone for a speedy response. You guys were amazing. I was out of town and my wife called me, saying “the bathroom is flooding” I called water damage zone and they came out in 35 min. Stopped the water and dried up everything. They also took care of the insurance claim for me. I highly recommend. Thank you
Joe came out on short notice after we noticed mold and leakage in a storage closet. He was right on time, extremely honest and very reasonable with his quote. Joe offered us great advice that would help us save money and I was blown away by his honesty. He had every opportunity to upcharge us and scare us into an expensive repair, but he was honest about what needed to be done to repair it and the quote was very reasonable. It was the first time in a long time that didn’t feel worried that I was being charged unnecessarily for repairs I didn’t need from a contractor. I can’t recommend him highly enough!
I highly recommend Water Damage Zone for mold remediation. I had mold in my laundry room from my dryer vent. When Elan first assessed my situation, he very clearly explained the process of what the remediation entailed. He answered all my questions and was available by phone and text to answer any questions that came up later. He was able to get a team in here very quickly. Gus and his team were very professional and pleasant to have in my home. They did a great job, were available to answer any questions, and they cleaned up beautifully after the job was done. Passed the clearance easily. Hopefully, I will not need to use them again, but I would not hesitate to call them.
I would recommend this company to anyone who needs these services. We had a leak which resulted in mold and bacteria being spread through the entire house and HVAC system. They are honest and reliable, which is a breath of fresh air considering all the headaches we had already gone through. The project manager, Paul, and his crew were amazing. We appreciated the knowledge and experience they brought with them. Nobody wants to have a water damage problem, but if you do, I would recommend Water Damage Zone to everyone I knew, and make sure you ask for Paul, Joe, & Gustavo!
Professional and honest.
I had a toilet flood and called a few places. Then I realized there was a restoration company near me.
Their office was around the block from me so I walked in and the owner personally dropped what he was doing to come and see the situation and next thing you know in 30 minutes we had 7 blowers and 2 dehumidifiers professionally setup.
Highly recommended and professional.
Honest, professional, reliable.
Sometimes the hardest thing to find when dealing with damage of any kind is honesty- at a time when honesty is crucial! Joe from Water Damage Zone was not only refreshingly honest, but showed us how we could clean up the mold on our flooring ourselves rather than charging us the $700+ to have his team do it. He arrived within an hour of our phone call to assess the situation and did not charge us a penny for the visit. Joe and Water Damage Zone will be our first phone call if ever need be! Highly recommend!
At 2am I awoke to the sound of gushing water – not a good sign especially considering we were on the 2nd floor of our house. Half asleep and slightly confused I stumbled into the bathroom to discover a pipe had burst and was spraying a full stream of hot water onto the floor. The water was flowing incredibly fast and by the time we were able to shut off the water, the bathroom was a small wading pool with more than an inch of water which had spread to the hallway and soaked into and through the carpet. To make matters worse, the water soaked through the upper level of the house and was streaming through the ceiling and lighting fixtures into the first floor of the house.
I called Water Damage Zone and within 20 minutes, a van driven by the owner of the company pulled up with a water pump, blowers, dehumidifiers, etc. He triaged the situation, assessed the damage, took photos and water readings, and set up their equipment in an attempt to stop any potential mold from forming (none ever did). The next day a team from the company came back early in the morning to continue the clean up operation. I was amazed throughout the process at their knowledge, empathy, and professionalism. They helped turn what was a horrible situation into a manageable experience that we can now look back on and laugh.
Once the water mitigation process had been completed, we hired their sister company, Best American Builders, to do our repair and reconstruction work. I had a similarly stellar experience with them, but that’s another review for a different page.
I highly recommend this company to anyone who needs their services.
Water Damage Cleanup & Restoration service
Is defined as the process of restoring water-damaged property to its pre-loss condition. The damage can come from a variety of sources :
- Overflowing Bathtubs, Toilets or Sinks
- Broken or Leaky Water Pipes
- Broken or Malfunctioning Drains
- Sewage or Septic Tanks Backed Up
- Dishwasher or Washing Machine Malfunction or Overflow
- Leaking Roofs or Windows
- Roof Rain Storms Damage
- And The List Goes on….
3 Steps to repair Water Damaged
1. ASSESS WATER DAMAGE
Remove water: Once you have removed the water from the area, if there is any water remaining. the sooner you repair the damage, the more likely you are to prevent further problems, such as the spread of mold. Test the drywall to see the extent of the damage by checking it if it not sagging or caving in. Drywall loses its integrity quickly when it becomes too wet. Now you can call an expert for a repair damage.
2. REMOVE DAMAGE
Check the area for signs of water: Studs and insulation must be dry. Removing moisture from inside of the walls prevents mold from growing and spreading. Mold and mildew can worsen asthma or allergy symptoms. Remove and properly dispose of all nonstructural materials including but not limited to drywall, insulation, baseboards, cabinet, vinyl flooring, counter top etc. (Demolition of areas needed) The visual presence of further water damage/growth into adjacent areas warrants the removal of the affected material. Employ dehumidification for humidity control, dry out structure and to protect from growth throughout duration of project, minimum of three (3) dehumidifiers.
3. REPAIR THE AREA
Make the area smooth and match the surrounding wall, you will want to apply drywall compound or mud in thin, even layers. At this point, the compound does not need to be perfectly even and smooth. When the area is dry, lightly sand it with sandpaper in a large circular motion until the area is even and feels smooth to the touch. Before repainting the area, it is a good idea to cover the patch with a primer or shellac coat to seal the drywall compound. Paint the area to match the wall. Blend the paint with the wall so that you have a great looking finished product.